Reference

Terms and Conditions for Your selalubet Account

These terms set out the rules that apply when you open an account, make deposits through DANA, OVO, or GoPay, and access our services where local law permits.

Account eligibility appliesLocal law governs accessDANA, OVO, GoPay coveredUpdates notified via account
selalubet Terms and Conditions for Your selalubet Account
ACCOUNT SECURITY

How We Protect Your Account and Data

We take the security of your account and the data attached to it seriously. Here is how we handle the key areas that matter most to you under these terms.

Data Handling

We collect only the information needed to verify your account and process payments via DANA, OVO, or GoPay. Your data is not sold to third parties and is used solely for account operation and legal compliance.

Account Security

Your account is protected with password authentication and, where enabled, OTP verification on login. If you suspect unauthorised access, contact support immediately to freeze your account.

Data Retention

We retain your account data for as long as your account is active and for the period required by applicable law after closure. You may request a summary of the data we hold at any time through account support.

Requesting Changes

To update personal details, correct account information, or request data deletion where permitted by law, submit a request through the Account Help Centre or contact support via live chat.

TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team is available around the clock. Reach us through the channels below and we will respond as quickly as we can.

Live Chat Open the chat window from your account dashboard at any time. This is the fastest path for questions about account terms, payment conditions, or access eligibility.
Email Support Send a detailed message to our support address for written records of your terms-related queries. We aim to respond within one business day for account and policy matters.
Account Help Centre Your account settings include a help section where you can review current terms, check your verification status, and submit a formal request for account changes or data queries.

Common Questions About These Terms

Real questions about how these terms work in practice — answered directly.

These terms apply to anyone who opens an account on selalubet. Access depends on your location and whether local law in your region permits use of our services.

No. If local law in your region does not permit access to our services, your account will not be active there. Eligibility is assessed at the time of registration and may change if regulations shift.

We notify you through your registered account before any material change takes effect. Check your account inbox regularly, especially if you use DANA, OVO, or GoPay for regular deposits.

We retain your data for the period required by applicable law after account closure. You can request a copy or deletion of your data by contacting support through the Account Help Centre.

No. Your account is personal and non-transferable. You are responsible for all activity under your login, including any deposits or withdrawals made through your linked DANA, OVO, or GoPay wallet.

Contact our support team via live chat or email with your account details and a description of the issue. We handle terms disputes and payment queries around the clock.